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Contact centers are under more pressure than ever. Customers expect instant answers, seamless experiences across channels, and personalized service every time. At the same time, leaders must control costs, reduce churn, and keep agents engaged in a demanding environment. Agent assist contact centre solutions bring artificial intelligence directly into the agent desktop, turning every conversation into a smarter, faster, and more consistent interaction. Rather than replacing hu [...]
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In the digital age, the success of a website largely hinges on the quality of the IT hardware supporting it. Whether you are managing a personal blog, an e-commerce platform, or a complex corporate site, choosing the right hardware is crucial for maintaining performance, security, and user satisfaction. This article delves into the key considerations for selecting IT hardware that will ensure your website runs smoothly and efficiently. Understanding the Role of IT Hardware in [...]
